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  • Email from Informatica with link to Skyline User Request and how to configure Strategic reporting for Skyline extracts

  • Submit Skyline User Request forms for users

  • Users signed up for Skyline will receive an email from Informatica regarding activating their login on the Informatica Organisation Helpdesk portal (can be used to log Skyline support cases once live)

  • Users activate their login on the Informatica Organisation Helpdesk

  • Configure the Strategic Reporting extract for Skyline Extracts on the PC acting as Gateway

  • Email TPP and CC Support@ishealth.co.uk requesting that the new Organisation Informatica (NACS CODE) is activated (this acts as a confirmation to Informatica that the Skyline extract has been configured)

  • PC acting as Gateway must be logged into TPP 24/7 for the extracts to run

  • Look out for an email from TPP confirming that the new Organisation Group Informatica (NACS CODE) has been activated and data will be available on X date

  • After X date, on the PC acting as Gateway, check the C:\Programdata\Informatica\Data Extracts folder - are files listed in the folder? 

  • Email Support@ishealth.co.uk and advise if files are listed OK or not

  • Training videos on Skyline received and training disseminated internally 

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