...
On a day AFTER the extract date advised by TPP:-
On the Gateway PC browse to:- C:\Programdata\Informatica\Data Extracts
Note if you cannot see the C:\Programdata folder listed this may be hidden
Click View in the top menu
Tick hidden items
Check to see if data files are listed in the Data Extracts folder
Email Support@ishealth.co.uk once TPP have activated Informatica (NACS CODE) and files are listed in the Data Extracts folder
| Info |
|---|
Note, if there’s a problem with the extract please contact email Informatica Support - Support@ishealth.co.uk for further investigation |
...