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| Note |
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The following Internet browsers are supported in SKYLINE : Microsoft Edge and Chrome (NOT not Internet Explorer). If you don't have Chrome or MS Edge available on your PC PCs within the practice please contact your local IT and request that the browser is installed and set as default in advance of Skyline going live. |
Stage 1
Email from Informatica with link to Skyline User Request and how to configure Strategic reporting for Skyline extracts
Submit Skyline User Request forms for users
Users signed up for Skyline will receive an email from Informatica regarding activating their login on the Organisation Support Desk portal (can be used to log Skyline support cases once live)
Users activate their login on the Informatica Organisation Helpdesk
Configure the Strategic Reporting extract for Skyline Extracts on the PC acting as Gateway
Email SystmOneSetup@tpp-uk.com and CC Support@ishealth.co.uk requesting that the new Organisation Informatica (NACS CODE) is activated as per the instructions (this acts as a confirmation to Informatica that the Skyline extract has been configured)
PC acting as Gateway must be logged into TPP 24/7 for the extracts to run
Look out for an email from TPP confirming that the new Organisation Group Informatica (NACS CODE) has been activated and data will be available on X date
After X date, on the PC acting as Gateway, check the C:\Programdata\Informatica\Data Extracts folder - are files listed in the folder?
Email Support@ishealth.co.uk and advise if files are listed OK or not
Training videos on Skyline received and training disseminated internally
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