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Note, As mentioned above, the TPP Gateway must be running during the reporting period, which is from 9pm to 10.30am This can vary depending on the extract job finish time.

Friday evenings are apparently special in terms of generating full extracts, it’s not always possible to create a new extract and have it run a full extract before the subsequent Friday however this requires more testing by development to be sure.

  • Click on Setup

  • Click on Users & Policy

  • Click on Scheduled Jobs

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