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Note

TPP in Gateway mode can only be run on 1 PC within the practice. Gateway mode is TPP logged in as normal but granted additional memory in the background to run the extracts. TPP will look and feel exactly the same as a normal login however the word Gateway will be at the top of the TPP window.

Before creating a Gateway mode shortcut or giving a new user Strategic Reporting access, we recommend you check with the Practice Manager or TPP helpdesk as to whether Gateway mode is already running on a PC. For Strategic Reporting Extracts access, it’s recommended that a Cauldicott Caldicott guardian account is used however this is the practices responsibility. The member of staff will need to be logged into TPP running Gateway mode 24/7 with the exception of rebooting the PC. There’s no reason why the user should not always log on in Gateway mode.

Info

 Support Contact Details

Informatica Support - Email : Support@ishealth.co.uk Tele: 03303353110

TPP SystmOne Support - Tele: 0113 205 0099 (NAT code is used for support purposes)

Note

If your practice are new to Gateway mode and Strategic Reporting follow from Grant A TPP User Strategic Reporting Extract Access below before completing the Strategic Reporting - Configuring The Skyline Extract section.

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Run SystmOne in Gateway Mode

Usually the We’ve been advised by TPP that all practices who scan documents have a PC running TPP in Gateway mode has a different icon to the standard TPP icon. The extract user must log into TPP using the Gateway mode for the extracts to runtherefore the information below is only for reference.

Check the TPP Gateway Shortcut Is Using A High Memory Client

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