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Log in the Skyline Desktop connector
If the Desktop connector is hidden
Click on the ^ (hidden icons) in the bottom right system tray
Right click the Skyline icon
Click login and log into Skyline (if login is greyed out you’re already logged in)
Open the patient in the clinical system - if a patient has cues the Desktop Connector will pop up
Click on Ignore next to the cue to hide
Click on the dropdown under reason - select a reason
Add a comment
Click Submit
The cue will now be hidden for the patient
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