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Within Skyline a clinician can hide / unhide cues for patients if they feel there’s a valid reason.

Info

Note, the hide ques cues will only apply to the individual clinician setting this on their login and NOT at practice level; other clinicians will continue to see the cues unless they also hide these.

How To Hide Cues

  • Log in the Skyline Desktop connector

  • If the Desktop connector is hidden

    • Click on the ^ (hidden icons) in the bottom right system tray

    • Right click the Skyline icon

    • Click login and log into Skyline (if login is greyed out you’re already logged in)

  • Open the patient in the clinical system - if a patient has cues the Desktop Connector will pop up

  • Click on Ignore next to the cue to hide

    • Click on the dropdown under reason - select a reason

    • Add a comment

    • Click Submit

  • The cue will now be hidden for the patient

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