...
Log into the Skyline Desktop Connector - email address should ALWAYS be lowercase
If the Desktop connector is hidden
Click on the ^ (hidden icons) in the bottom right system tray
Right click the Skyline icon
Click login and log into Skyline (if login is greyed out you’re already logged in)
Click on show cues
Click on the Open Browser Application - Skyline will open in a web browser
...
Click on your CCG / PHD Health Checks solution