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E-mail: dpo@ishealth.co.uk

NHS Care Identity Authentication (CIA)

Please note that if you access our service using your NHS Care Identity credentials, the identity access and management services are managed by NHS England. NHS England is the controller for any personal information you provided to NHS England to get a national digital identity and authenticate your claim to that identity, and uses that personal information solely for that single purpose. For any personal information, our role is a “processor” only and we must act under the instructions provided by NHS England (as the “controller”) when verifying your identity. To see NHS England’s Privacy Notice and Terms and Conditions, view the NHS Care Identity Service 2 page. This restriction does not apply to the personal information you provide to us separately which is managed in accordance with our Privacy Policy.

The type of personal information we collect

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Your information is securely stored within the UK.

Skyline Users

We keep your Name and contact details for the duration of your use of Skyline. We will then dispose of your information by securely deleting the record.

We also record Audit data, which may include personal information, and which we hold in line with the legal requirements. This data may be retained after we delete other data.

Patients

We keep demographic and clinical records for the duration of your GP Practices Practice's use of Skyline. We will then dispose of your information by securely deleting the records.

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You have the right to ask that your GP transfer the personal information you gave us they hold, and your GP practice provided to us, to another organisation, or to you, in certain circumstances. Our data is updated every day from the GP Clinical System and when we receive notification of a patient record being removed from the GP Clinical System the record is automatically deleted from our system.

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