TPP in Gateway mode can only be run on 1 PC within the practice. Gateway mode is TPP logged in as normal but granted additional memory in the background to run the extracts. TPP will look and feel exactly the same as a normal login however the word Gateway will be at the top of the TPP window.
Before creating a Gateway mode shortcut or giving a new user Strategic Reporting access, we recommend you check with the Practice Manager or TPP helpdesk as to whether Gateway mode is already running on a PC. For Strategic Reporting Extracts access, it’s recommended that a Cauldicott guardian account is used however this is the practices responsibility. The member of staff will need to be logged into TPP running Gateway mode 24/7 with the exception of rebooting the PC. There’s no reason why the user should not always log on in Gateway mode.
Support Contact Details
Informatica Support - Email : Support@ishealth.co.uk Tele: 03303353110
TPP SystmOne Support - Tele: 0113 205 0099 (NAT code is used for support purposes)
If your practice are new to Gateway mode and Strategic Reporting follow from Grant A TPP User Strategic Reporting Extract Access below before completing the Strategic Reporting - Configuring The Skyline Extract section.
Grant A TPP User Strategic Reporting Extract Access
Note, Only needed if a practice is new to Strategic Reporting
Open the Staff Screen
Highlight the user to grant access
Click on Amend
Click on Local Access Rights
Click on the Data Gathering tab
Tick Download Strategic Reporting Extract
Click on OK
Run SystmOne in Gateway Mode
Usually the PC running TPP in Gateway mode has a different icon to the standard TPP icon. The extract user must log into TPP using the Gateway mode for the extracts to run.
Check the TPP Gateway Shortcut Is Using A High Memory Client
Right click on the SystmOne Gateway shortcut on the desktop
Click on Properties
Shortcut tab
Target path should be : ‘C:\apps\Tpp\rungenps.bat -Xmx1024m -Xskipmemorycheck’
Change the path to above if needed
Click on Apply
Click on OK
If a change was made ask the user to logout and back into the Gateway mode to check this opens OK
How To Add A TPP Gateway Shortcut
Note, Only needed if your practice are new to Strategic Reporting and don’t have a TPP Gateway shortcut on a desktop.
If there’s no TPP Gateway mode icon on the desktop create a shortcut icon using the path:-
C:\apps\Tpp\rungenps.bat -Xmx1024m -Xskipmemorycheck
Note: SystmOne running in Gateway mode will display the word Gateway in the caption bar of its main window.
Configure The Gateway PC To Log Back On After Maintenance Updates Are Applied
Within TPP click on Settings
Click on Organisation Preferences
Highlight Gateway Settings in the left column
Click ‘This PC’ to enable for the current PC
Click OK
