Within Skyline a clinician can hide / unhide cues for patients if they feel there’s a valid reason.
Note, the hide ques will only apply to the individual clinician setting this on their login and NOT at practice level; other clinicians will continue to see the cues unless they also hide these.
How To Hide Cues
Log in the Skyline Desktop connector
Open the patient in the clinical system - if a patient has cues the Desktop Connector will pop up
Click on Ignore next to the cue to hide
Click on the dropdown under reason - select a reason
Add a comment
Click Submit
The cue will now be hidden for the patient
How To Unhide Cues
Log in the Skyline Desktop connector
Open the patient in the clinical system - if a patient has cues the Desktop Connector will pop up
If the patient has no cues or they are hidden:-
Click on the ^ (hidden icons) in the bottom right Windows system tray
Right click the Skyline icon
Click on show cues - the Desktop Connector will pop up
Tick the box Show Ignored Cues
Click on Show next to the cue to restore
Click on the dropdown under reason - select a reason
Add a comment
Click Submit
The cue will now be displayed for the patient