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To activate your Skyline account please follow the instructions below.
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Note: The Skyline user |
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activation should take no longer than 5 minutes to complete. |
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The following Internet browsers are supported in SKYLINE : Microsoft Edge and Chrome (NOT Internet Explorer). If you don't have Chrome or MS Edge available on your PC please contact your local IT and request that the browser is installed and set as default. |
You will receive an email from users@skylinehq.co.uk
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Note: If no data is available please ensure that the DSA has been activated in Emis Web |
Downloading the Desktop Connector
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Note: The Desktop Connector installation is linked to your individual Windows login profile on the PC and not all users. If you use different PCs within the practice you’ll need to install the Desktop Connector on each PC the first time you login. The reason for the installation being linked to a users profile rather than shared for all users is that no local admin rights are needed to install or upgrade the Desktop Connector. |
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Note: Once the Desktop Connector is installed this will automatically start in the system tray and a Skyline login box will open when you log into Windows |
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Installation of the Desktop Connector will take less than 10 seconds to run |
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NOTE: TPP SystmOne ONLY - The first time you log into the Desktop Connector and call up a patient in SystmOne you MUST approve the Skyline mobile device |
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Once the Desktop Connector has installed you’ll be presented with a Skyline Login box and can login using your credentials
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TPP SystmOne ONLY
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Note: As mentioned above, the first time you log into the Desktop Connector with SysmOne open you MUST approve the Skyline mobile device. You may need to click onto SystmOne to see the mobile device approval box for actioning. |
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Note: If you BLOCK the mobile device by accident the device will need to be unblocked before a patient can be extracted in the cue card. |
TPP - Unblocking A Mobile Device
Click on Setup > Mobile Working & Integration >Device Manager
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Look under Blocked
Right click the Skyline entry
Click on Approve Device
Click Yes
Useful Desktop Connector Information
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Note: If the desktop connector fails to download please click on https://936199753613-skyline-shim.s3.eu-west-2.amazonaws.com/Skyline.Shim.application |
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