In the top Skyline menu you’ll see the Pending Data icon with a number displayed - this is the amount of patients who have failed to have SNOMED codes added into their clinical record. The number may be high if this was generated when running recalls.
In pre V6.5, practices often saw an error when adding multiple consultations or recalls to a patients notes.
In V6.5 we’ve changed the workflow.
User adds one or more codes to the clinical system for one or more patients e.g from Health Check, Calculator, Cohorts etc:
If the DTC is not running the user will be notified but that will not prevent the codes being added into Pending Data
When the DTC is next run it will pick up and start filing the pending data automatically
All codes for all patients will be saved as Patient Interactions in the Pending Data screen with the status ‘Queued for filing’
When the DTC is running the codes will be pushed into the Principle Clinical System on a patient by patient basis
The Status of the patient interaction will update to reflect the current status e.g ‘filing in progress’
Completed interactions will be removed from the default view of the Pending Data Screen (available to view by filtering)
Interactions that fail to add will remain in Pending Data with a detailed error message
Pending Data count will be shown in DTC and Pending Data screen and will count only Patient Interactions requiring action (e.g For Approval or Error)
Patient Interactions in an error state may be re-added to the Principal Clinical System from the Pending Data screen once the error has been resolved.
Please contact Informatica Support on support@ishealth.co.uk if you have errors in Pending Data as the error needs to be resolved BEFORE the codes can be posted.
Reposting SNOMED codes saved in Pending Data (error resolved)
Ensure you’ve logged into the Skyline Desktop Connector
Opened the Skyline UI (web browser application)
Click on Pending Data
Highlight the patients
Click on Actions > Add to Record
Note, if the codes post OK you’ll see a green ‘Data Successfully Filed' message. If there’s still a red ‘Failed To Save Patient’ message please contact Informatica Support as this needs further investigation.