iCAP Customer Support Desk
- Andrew Syme
Welcome to your new knowledge base space
A knowledge base is a shared resource that your whole team can use and contribute to.
Use it to build a wiki, create content to deflect help-desk requests, or for anything else where you want to quickly create lots of pages without worrying about organization and structure.
To start, you might want to:
Customise this overview using the edit icon at the top right of this page.
Create a new page by clicking the + in the space sidebar.
Tip: Make it easier for your team to find what they're looking for by adding labels to your pages so they appear when you Browse by topic below
Search this space
Frequently used articles
Add links to popular how-to and troubleshooting articles.
Highlight important documentation.
Need more help?
Link to resources such as your service desk, questions and answers or a forum.
List contacts for getting additional help.
Browse by topic
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NEED INSPIRATION?
Check out this guide on how to use Confluence as a Knowledge base