In order for Informatica Support to investigate a query you’ve raised we may ask for an ADR report on a patient within an audit. Note, an ADR anonymises the patient data.
In order to send Informatica an ADR:
Within the audit which you’re querying highlight the patient
Click on the down arrow under the data button in the top menu
Select email data
Type in your email address if this hasn't been populated
Add a description regarding the query
Click on send
A member of the Informatica Support Team will contact you shortly.