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Known Issues
- Andrew Syme
- Tracy Russell
Informatica pride ourselves on being transparent with our customers. We will post below any known live issues which impact practices and record resolved issues in a separate document
Major - 0
0 major issues outstanding
Minor - 0
DATE IDENTIFIED | ISSUE / IMPACT risk | HOW IT HAPPENED How It’s generated / Workaround | CURRENT STAUS What We’re Doing / What We’ve Done |
|---|---|---|---|
Aug 9, 2024 | 2nd and 3rd invites are not showing in the eligible cohort when SMS, verbal and telephone SNOMED code used more than once | With letters there’s a 1st, 2nd and 3rd HC invite but with SMS text, verbal and telephone there’s just the 1 SNOMED code. If this is used for the 1st invite and then used again for the 2nd and 3rd, it only picked up in the 1st invite (expects a different code for 2nd and 3rd invite). NO WORKAROUND however practices are paid on the 1st invite which is met. | This is currently under investigation |
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