How To Submit A PDR Report

Owned by Tracy Russell
Jun 16, 2020
1 min read

In order for Informatica Support to investigate a query youā€™ve raised we may ask for a PDR report on a patient. Note, a PDR anonymises the patient data.

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In order to send Informatica a PDR:

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  • Call up the patient in the clinical system

    • On the cue card (prompts) click on the down arrow by the printer icon

    • Select GMS Patient Data

    • Select 1st April (current QoF year)

    • Tick 'Include raw clinical data in the report'

    • Press Run

    • Once the report has been generated and the print preview is displayed, click on the envelope and paper clip icon in the top menu

    • Confirm the recipient email address is Support@ishealth.co.uk and click OK

    • Populate your email address and provide a brief description of the query

    • Click on send


Weā€™ll be in touch shortly once weā€™ve investigated your query.